Training and Process Sheets

Sample Sheet (Word Format)

Sample Sheet (Acrobat Format)

Training and Process sheets are simple to follow user instructions.

They can be tailor made to support a particular process within an organisation, or generic, to support standard industry and commercial processes.

You may wish to create a process sheet for a task as simple as answering a customer telephone query, or a more detailed sheet to help a support agent guide a remote client through a complex secure access procedure.

Sheets may be delivered in Word, Acrobat or Web page format.

Usually a standardised corporate template would be used for the documents.